Zone Supervisor

Compass Connections - Robstown, TX

Full-time - Mid Level

Robstown, TX

About the position

The Zone Supervisor at Compass Connections is responsible for overseeing the daily operations of a shelter, ensuring the safety and well-being of the service population, and managing staff assignments. This role involves coordinating activities, monitoring compliance with regulations, and providing support to both staff and children in a structured environment. The supervisor plays a key role in fostering positive interactions and maintaining a professional and ethical atmosphere within the facility.

Responsibilities

• Meet all federal and state regulatory guidelines and standards applicable to this position.
• Report all serious incidents and daily activities to the Shelter Manager.
• Assist with the development of shift schedules and staff assignments to ensure safety.
• Monitor, coordinate, and delegate daily facility operations tasks throughout the shift.
• Know procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.
• Supervise the general interaction of the service population, promoting positive interactions among children.
• Plan, organize, and supervise activities for children according to the daily activity schedule.
• Identify routine maintenance work/repair and report it to the Shelter Manager.
• Participate in scheduled meetings, in-service training, and team decisions.
• Assist in household laundry of linens, children's clothing, and routine cleaning of bedrooms and living areas.
• Ensure accurate and timely maintenance of records regarding clothing and personal items.
• Schedule air and ground transportation of the service population when needed.
• Work evenings, weekends, and holidays as needed or requested by the position supervisor.
• Implement safety protocols including evacuating with children and staff in emergencies.
• Maintain professional and ethical standards of conduct as outlined in the employee handbook.

Requirements

• High school diploma or GED required; Associate's degree preferred.
• CPR and First Aid Certification required.
• Minimum of one year of related experience required; two years preferred.
• Demonstrated ability to respond sensitively to the service population's cultural and socio-economic characteristics.
• Ability to work collaboratively with staff and service providers.
• Crisis intervention skills as per training provided by Compass Connections.
• Ability to work in a fast-paced environment while maintaining emotional control.
• Computer literacy required to meet job responsibilities.

Nice-to-haves

• Experience in a supervisory role within a similar environment.
• Knowledge of Compass Connections policies and procedures.

Benefits

• Competitive salary range of $36.1K - $45.7K per year.
• Opportunities for professional development and training.
• Supportive work environment focused on diversity and inclusion.