Zygo - US Field Sales Application Engineer

$80,000 - $90,000/Yr

Ametek - Middlefield, CT

Full-time - Entry Level

Middlefield, CT

Computer and Electronic Product Manufacturing

About the position

The US Field Sales Application Engineer at Zygo is responsible for leveraging technical expertise to drive new business and provide critical applications support to customers. This role involves collaboration with various teams to address complex technical challenges and ensure effective communication, all while upholding the company's core values of curiosity, collaboration, and persistence.

Responsibilities

• Act as a partner to field sales in crafting solutions for customers.
• Document, plan, coordinate, and execute experiments to validate customer use cases.
• Communicate test results to customers or their representatives via email, teleconference, or face-to-face meetings.
• Qualify new applications through analysis or experimentation.
• Create and document technical content.
• Support the sales team as the product expert.
• Represent Zygo at trade shows and conferences.
• Address incoming technical or service inquiries from customers in a timely manner.
• Train customers on basic technology, systems design, and product use.
• Assist customers with setup and integration of products, including optical alignment and establishing communications, both on site and remotely.
• Represent the voice of the customer during internal meetings.

Requirements

• B.S. or M.S. in Engineering, Optics or Optical Engineering.
• Willingness to gain experience in optical metrology, design engineering and manufacturing, preferably with Interferometry.
• Demonstrated ability to communicate complex technical information clearly and succinctly.
• Ability to work collaboratively with a team, cross-functionally at clock speed.
• Intellectual curiosity, customer focus, and drive to achieve.
• A data-driven and detail-oriented approach.
• Accountability and responsibility for self and others.
• A collaborative approach to getting things done.
• An ambitious nature and proactive communication style.

Benefits

• Incentive compensation based on performance.