JobHero Reviews: Ratings & User Feedback

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August 28, 2024
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Edited by
Kayte Grady
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19
min read

TL;DR

JobHero users appreciate its ease of use and quick resume creation process, typically taking about 30 minutes. However, many customers express frustration with the platform's lack of pricing transparency and generic AI suggestions. On the other hand, Teal's AI Resume Builder offers transparent, flexible pricing and tailored AI suggestions for every unique job.

Online resume builders promise to revolutionize your job search. JobHero is one such tool, claiming to simplify the process with its AI-powered tools and industry-specific templates.

But does JobHero actually simplify resume creation? This review examines its offerings—and how well it delivers on its promises.

Want to skip generic suggestions and pre-written phrases? Try Teal’s AI Resume Builder for tailored, keyword-focused resumes that match the jobs you're applying for.

What is JobHero?

JobHero is an AI resume builder that aims to simplify the resume creation process. With its clean and easy-to-navigate website, JobHero offers a range of professional templates for different industries and job roles.

JobHero home page
JobHero’s home page

The platform gets you started with resume template choices and then walks you through several guided questions to fill in your resume. It offers customization options and personalization choices along the way. JobHero also provides keyword suggestions based on industry and recruiter data, helping you optimize your resume to stand out. One of its notable features is the ability to search for a template based on job title.

JobHero's customizable resume and cover letter builders guide users with questions throughout the process. The platform boasts a 4.3 rating on Trustpilot with several hundred positive reviews, which seems promising at first glance.

JobHero key features

While these features appear appealing, it's worth examining JobHero's offerings more closely. Let's take a detailed look at its capabilities, user experiences, and potential limitations to give you a clear picture of what this tool actually provides.

Before you rush to sign up for JobHero, let's take a closer look at what it actually offers. Here are the core features:

  • Professional templates: A collection of 30 pre-built templates categorized by industry and job type.
  • AI resume writer: An AI tool that guides you through your resume creation by asking questions about your career and work history.
  • Cover letter builder: A tool to help you create cover letters using pre-formatted templates.

Job Hero reviews

Most JobHero customers are satisfied with their easy-to-use interface and quick resume design process. They also feel the pricing is reasonable. However, some users complain about pricing surprises, generic AI suggestions, and vague templates.

Job Hero reviews on TrustPilot

4.3 / 5 ⭐️

Most users who reviewed JobHero on TrustPilot appreciate the overall ease of use and resume template designs tailored to job titles. However, some reviewers commented those templates are outdated and don’t contain much relevant information. Some of the expert recommendations also didn’t meet expectations. 

One of the Job Hero reviews on TrustPilot
A JobHero 3-star review

Job Hero Reviews on Site Jabber

4.6 / 5 ⭐️

JobHero has nearly 15,000 reviews on Site Jabber—far more than on TrustPilot. This gives a larger scope of the ups and downs of the platform.

Overall, customers really like how simple it is to get started and how fast they can create a professional resume (30 minutes is commonly stated). It’s also easy to use and affordable for most job seekers. 

On the downside, customers have complained about the customization options and payment plans. Many customers believe the platform to be free, go through the process of constructing a professional resume, and hit a paywall when they’re ready to download it.  

A screenshot of a JobHero review
JobHero review on Site Jabber

JobHero resume builder reviews

Job Hero reviews on Reddit

There are no specific threads on Reddit reviewing JobHero, but there are a few threads on job boards and resume help that mention JobHero.

The mentions are primarily positive, though they do note they’ve had to do some homework to find the “action words” for their prospective position.

JobHero review
JobHero resume builder review on Reddit

JobHero resume

Overall, users like that JobHero's resume builder is rather simple. They’re able to get started and finish creating at least one resume in just minutes. JobHero’s platform walks customers through the process, asking questions about their career and work history along the way. JobHero's AI tool helps fill in gaps and suggests ways to optimize the resume.

Some of the details AI requests:

  • How long have you been working?
  • What is your most recent job?
  • What best describes your level of education?
  • What skills would you like to highlight?
  • Tell us about your background
  • Do you have anything else to add?

But things get a little interesting around that last question. Once you’ve reached it, the platform offers you to search job titles to find pre-written examples. After you type in a search, it’ll generate the results and automatically ask you if you’d like to add those skills to your resume. 

You don’t have a chance to fully review them unless you want to click off the pop-up to review the skills. Additionally, the skills they list aren’t very comprehensive. In fact, they’re a bit generic to the role. 


A screenshot of JobHero's resume builder
Jobhero job description skills generated for a marketing role

After typing “marketing” into the job search description, the skills results were:

  • Marketing promotions
  • Integrated marketing campaign development
  • Promotions and marketing strategies
  • Local marketing initiatives

The next section is similar, offering rather generic summaries for the position. This could be because “marketing” itself is a rather generic entry. But, even after trying a more specific job title, “Content marketing manager,” the suggestions still require more detail than what's being provided. 

AI summary suggestions for resumes from JobHero
AI summary suggestions for resumes from JobHero

One understated feature is the ability to select and compare three resume templates. 

JobHero resume templates
JobHero resume templates

However, this feature falls short of expectations. After selecting three templates to compare, you're prompted to fill in your resume details. But, once completed, only one resume is displayed. While you can switch between templates using a side panel, it raises questions about the purpose of selecting three templates at the start.

A screenshot of JobHero's finalize resume screen
JobHero resume examples

JobHero offers a user-friendly experience with an intuitive interface and clear questions. However, many users find the AI suggestions too generic, lacking the specificity needed for their industry or profession. A common complaint is the unexpected paywall: users are expecting a free resume builder but must complete the entire resume creation process before learning they need to pay to download their work.

JobHero cover letter

The JobHero Cover letter builder is one JobHero's key features. The Cover Letter Generator utilizes preformatted templates and ready-made writing suggestions and aims to help users create an interview ready cover letter quickly.

JobHero cover letter review

JobHero customers carry the same perception of the cover letter builder as they do the resume builder—easy to use and quick to generate.

However, some customers have complained about the generic text generated. It appears JobHero’s AI isn’t complex enough to generate summaries for more seasoned workers and niche industries or jobs. Customers also complained about a lack of customization options for cover letters. 

Review of Job Hero cover letter builder
Customer review of JobHero cover letter builder

JobHero pricing

JobHero offers a 14-day trial for $2.95, and if you opt to keep your subscription after that, it's $24.95/month. Most reviewers feel this is reasonable, especially if you create multiple resumes within the trial period. 

However, it’s easy to forget that the monthly charge is coming, and some customers have struggled to reclaim their money. This problem is only aggravated by the fact that they don’t include pricing on their website until you’ve already created your account and are ready to download your first resume. 

Jobhero pricing review
JobHero pricing review

JobHero review pros

Based on user's positive feedback, customers are most satisfied with the following:

  • Ease of use: JobHero is certainly easy to use, as the platform walks you through each step of filling out both your resume and cover letter.
  • Template collection: JobHero offers a collection of over thirty resume templates and more than fifteen cover letter templates.
  • Examples: Aside from the templates, JobHero also offers cover letter and resume examples. You’ll find over 1000 completed resume samples and over 70 cover letter examples. 
  • Affordability: Most users feel that the $2.95 two-week trial is fair and are comfortable with the monthly subscription as long as they use the service. 

JobHero review cons

Despite the positives, there are several negatives to using JobHero as well:

  • Pricing surprises: While many customers feel the pricing is fair and affordable, there are quite a few complaints that they’re unaware of the pricing until they’ve gone through the entire process of creating a resume. Others have stated they have a hard time getting refunds on these surprise fees.
  • Weak suggestions: JobHero’s resume builder uses AI to help you fill out resume templates. However, some users don’t feel those suggestions are specific enough to their industry or prospective employer. 
  • Too generic: Aside from the suggestions being rather weak for specific roles, some users feel their industry-specified templates are too generic to actually use without extensive alterations. 

Best for

JobHero is best for students and young professionals just entering the job market, either for the first time or early in their careers.

With so many of the templates being generic and far less detailed, it’s unlikely they’ll be suitable for employees with more extensive experience (unless you make considerable edits).

Why job seekers prefer Teal as a JobHero alternative

The key difference between Teal and JobHero is that Teal is a complete end-to-end solution. From searching for job openings to emailing the hiring manager, Teal offers job search tools, job listing saving and tracking, and more. 

Flexible pricing

While many users of JobHero dislike the lack of transparency on pricing, Teal is the opposite. There are no hidden fees or unwanted subscriptions. Teal’s free plan even offers the vast majority (90%) of all available features. Teal+ carries the remaining 10% of features that you can cancel or downgrade at any time. 

Even better, you can pay at your pace– weekly, bi-weekly, monthly, or quarterly.

A Teal pricing review
Review of Teal’s pricing

Customer success story: How Oshen Turned 55% of Applications Into Interviews Using Teal

Customizable AI for your resume and cover letter

Teal's AI tools go beyond generic suggestions. By matching your resume with specific job descriptions, they identify crucial keywords, soft skills, and hard skills to improve your application.

You can also customize the AI's output by adding keywords, inputting job descriptions, or using your own prompts, so the suggestions align with your unique experience—and the job you're applying for.

This tailored approach helps you craft a resume that stands out and precisely matches the requirements of each job description.

End-to-end job search solution

Teal offers a comprehensive job search solution that goes beyond basic resume and cover letter building:

  1. Dynamic Job Board to find and save job openings
  2. AI-powered resume and cover letter builder
  3. Application tracking
  4. Networking tools

Teal's free Chrome extension seamlessly integrates with LinkedIn, company career pages, and other job sites, allowing you to save listings with a single click.

Additional standout features include:

  • Intelligent keywords: Teal's AI analyzes job descriptions to identify key terms for your resume, ensuring alignment with each specific role.
  • Metric-focused AI: Unlike JobHero's generic suggestions, Teal creates impactful bullet points that highlight your quantifiable achievements.
  • Comprehensive template library: Beyond resumes and cover letters, Teal offers templates for networking emails, thank-you notes, and follow-up messages.
  • Career growth tools: Access skill assessments, career path planning, and a comprehensive Career Hub to guide your job search and long-term professional development.

Whether you're new to an industry or an experienced professional, Teal offers robust tools to elevate your job search. Like JobHero, Teal provides step-by-step guidance for every section of your resume. However, Teal goes further by helping you create customized, job-specific resumes that truly stand out.

With Teal's AI Resume Builder, you get more than just a generic template—you get a strategic partner in your job search.

Frequently Asked Questions

How much does JobHero cost?

JobHero costs $2.95 for the first 14 days and $24.95 for every month of your subscription thereafter. 

Is it easy to cancel JobHero?

Canceling JobHero can be somewhat challenging for some users. While the platform allows cancellations, several users have reported difficulties in navigating the process and obtaining refunds for unexpected charges. It’s important to carefully follow the cancellation instructions and confirm the process to avoid any issues.

Is JobHero safe?

Yes, JobHero is generally considered safe to use, as it has a secure platform and positive user reviews regarding its functionality. However, some users have expressed concerns about the lack of pricing transparency and unexpected charges, so it's essential to review their pricing terms carefully before committing to any subscriptions.

Are JobHero resumes free?

JobHero resumes are not free. Despite the ability to get through the entire process of designing a new resume, you will be asked to sign up for a free trial/ subscription when you try to download that resume. 

Is JobHero worth it?

JobHero offers an easy-to-use platform for quick resume creation, but its generic AI suggestions and unexpected pricing surprises may fall short for more experienced job seekers. While it can be a useful tool for students or early-career professionals, those looking for tailored, job-specific resumes might find better value in alternatives like Teal's AI Resume Builder, which offers more customization and transparent pricing.

Sarah Colley

Sarah Colley is a freelance content writer, content strategist, and content consultant for B2B SaaS, e-commerce, Martech, and Salestech companies. She specializes in creating interview and SME-based content and helping fill the gap between content specialization and management.

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