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Last Updated: January 21, 2026
This privacy policy ("Privacy Policy") describes how Teal Labs, Inc. ("Teal," "we," "us," or "our") collects, uses, and shares information about you when you use our websites, mobile applications, and other online products and services (collectively, the "Service") or when you otherwise interact with us.
By using the Service, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.
1. Information We Collect
We collect information you provide directly to us, information we collect automatically when you use theService, and information from third-party sources.
Information You Provide to Us
Account Information. When you create an account, we collect your name, email address, and password. You may also choose to provide a profile photo, phone number, location, and other optional information.
Career Content. When you use our career tools, we collect the content you create, upload, or input, including resumes and resume content (work history, education, skills, certifications), cover letters, job descriptions you save or analyze, notes, goals, and other career planning content, interview preparation materials, and job application tracking information.
Payment Information. If you subscribe to Teal+, our payment processor (Stripe) collects your payment card information. We receive only limited payment information such as the last four digits of your card, card type, and billing address.
Communications. When you contact us for support or otherwise communicate with us, we collect the content of those communications.
Information We Collect Automatically
Usage Information. We collect information about your interactions with the Service, including the features you use, the actions you take, the time, frequency, and duration of your activities, and the content you view or engage with.
Device and Connection Information. We collect information about the devices you use to access theService, including device type, operating system, browser type, IP address, and unique device identifiers.
Cookies and Similar Technologies. We use cookies, pixels, and similar technologies to collect information about your browsing activities. See the "Cookies and Tracking Technologies" section below for more information.
Information from Third Parties
LinkedIn Data. If you choose to import your LinkedIn profile, we receive your profile information directly from LinkedIn based on the permissions you grant.
Job Board Data. When you use our job search features, we may receive job listing information from third-party job boards and aggregators.
2. How We Use Your Information
We use the information we collect to provide and improve the Service, including to create and maintain your account, process your subscription payments, provide our career tools (resume builder, job tracker, AI-powered suggestions), respond to your questions and requests, send you technical notices, updates, and administrative messages, and send you marketing communications (with your consent, where required).
We also use your information to analyze usage patterns to improve the Service, detect, investigate, and prevent fraudulent or unauthorized activity, comply with legal obligations, and protect the rights and safety of Teal and our users.
3. AI-Powered Features
Teal uses artificial intelligence and machine learning to power certain features of the Service, including resume optimization suggestions and keyword analysis, job matching and recommendations, cover letter and content generation, and interview preparation assistance.
When you use AI-powered features, your content (such as resume text and job descriptions) is processed by our AI systems. We may use third-party AI service providers (such as OpenAI) to power these features. When we do, your content is sent to these providers for processing. We require our AI service providers to maintain appropriate security measures and to use your data only to provide services to us.
Your career content may be used to improve our AI models and services in an anonymized and aggregated form.
4. How We Share Your Information
We do not sell your personal information. We share information in the following circumstances:
Service Providers. We share information with vendors, consultants, and other service providers who need access to such information to perform services on our behalf, including payment processing (Stripe), cloud hosting and infrastructure, analytics services, customer support tools, and email delivery services.
Legal Requirements. We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers. If Teal is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent. We may share information with third parties when you give us consent to do so.
5. Cookies and Tracking Technologies
We use the following types of cookies and tracking technologies:
Essential Cookies are required for the Service to function and cannot be disabled. They include authentication cookies and security cookies.
Analytics Cookies help us understand how visitors interact with the Service. We use Google Analytics to collect usage data.
Marketing Cookies are used to deliver relevant advertisements and track campaign performance. These include cookies from advertising partners.
Affiliate Tracking. We participate in the Impact.com affiliate program. When you arrive at Teal through an affiliate link, Impact.com may place cookies to track the referral for commission purposes. This tracking is used solely for affiliate attribution and does not affect your use of the Service.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may affect the functionality of the Service.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you with the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls limiting employee access to personal data, and secure cloud infrastructure.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Teal is based in the United States, and we process and store information in the United States. If you are located outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information.
Account Information. You can update or correct your account information at any time by logging into your account settings.
Data Export. You can request a copy of your data by contacting us at [email protected].
Deletion. You can request deletion of your account and personal data by contacting us at [email protected].
Marketing Communications. You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or by contacting us at [email protected].
10. Additional Rights for California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.
Right to Know. You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
Right to Delete. You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale. We do not sell your personal information.
Right to Non-Discrimination. We will not discriminate against you for exercising your CCPA rights.
To exercise these rights, contact us at [email protected]. We will verify your identity before processing your request.
11. Additional Rights for EEA and UK Residents
If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR).
Legal Basis for Processing. We process your personal data based on your consent (for marketing communications and optional data collection), contract performance (to provide the Service you requested), legitimate interests (to improve our services and prevent fraud), and legal obligations (to comply with applicable laws).
Your Rights. You have the right to access your personal data, rectify inaccurate data, erase your data (right to be forgotten), restrict processing of your data, data portability, and object to processing based on legitimate interests.
To exercise these rights, contact us at [email protected].
Data Protection Authority. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes, we will provide notice through the Service or by other means.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Teal Labs, Inc.
7800 SW 57th Ave
South Miami, FL 33143
United States
Email: [email protected]
