Senior Procurement Operations Specialist

PaysafeJacksonville, FL
Hybrid

About The Position

The Senior Procurement Operations Specialist is a senior specialist-level role within the Procurement Operations tower. This position supports the delivery of advanced procurement operations, including spend reporting, analytics preparation, dashboards, workflow documentation, repository upkeep, and procurement general reporting, and management of procurement related tools and repositories. This role is focused on procurement operations, governance, data integrity, reporting, systems support, and process execution within the Procurement ecosystem. The Senior Specialist partners closely with Procurement Operations leadership, Finance, Strategic Sourcing, and cross-functional business stakeholders to ensure accurate reporting, efficient workflows, compliant processes, and well-maintained procurement documentation.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Finance, or related field (or equivalent experience).
  • 4 - 7 years of procurement operations, spend reporting, analytics, or related experience.
  • Strong Excel skills required; PowerPoint proficiency preferred.
  • Foundational understanding of procurement operations and P2P and/or S2C workflows
  • Strong analytical skills and data accuracy discipline
  • Ability to document processes and workflows clearly
  • Strong organization and repository management discipline
  • Stakeholder communication and coordination
  • Coordination, collaboration and communication across the entire Procurement ecosystem
  • Continuous improvement and process orientation

Nice To Haves

  • Knowledge of procurement systems (e.g., P2P platforms, ERP modules) is a plus.
  • Demonstrated experience supporting analytics, reporting, or systems administration with limited supervision in a procurement or finance context.
  • Familiarity with catalogue management, requisition-to-PO workflows, or spend analytics tools.
  • Certifications such as CPSM or CSCP are helpful but not required.

Responsibilities

  • Generate, validate, and interpret recurring and ad hoc spend reports, highlighting anomalies and data quality issues.
  • Support documentation and ongoing optimisation of procurement workflows, identifying inefficiencies and raising improvement opportunities.
  • Act as a key contributor for procurement documentation, repositories, templates, and training materials.
  • Develop complex data preparation and logic to support spend analysis and management reporting.
  • Proactively monitor catalogue accuracy, procurement data integrity, and requisition-to-PO workflows, resolving issues before escalation.
  • Prepare and quality assure data inputs for executive dashboards covering spend, cycle times, and operational KPIs.
  • Support procurement tool enhancements by testing features, validating data, and capturing issues.
  • Maintain and govern templates, approval routing documents, and process maps with full version ownership.
  • Coordinate with Finance and Accounts Payable to validate spend data, invoice and payments alignment, and reporting consistency.
  • Support adherence to procurement policies and approval workflows by validating data and routing escalations.
  • Monitor and assess compliance trends, identifying recurring gaps and supporting corrective actions.
  • Coordinate and support the rollout of new processes, policy and processes updates, and Procurement Operations training sessions.
  • Track completion of assigned procurement trainings and maintain documentation archives.

Benefits

  • 25 days annual paid leave
  • 4 days paid volunteering time a year through our Paysafe Giving initiative
  • health insurance
  • sports card
  • team events
  • company discounts
  • variety of soft skills, business and technical training programs
  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
  • Multiple career progression opportunities in a dynamic in-house business
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration and social benefits package
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