React Web Engineer

Intercom is seeking a full-stack engineer to join their web team and help evolve their website experiences. The focus of this role is to collaborate with various stakeholders to outline objectives and implement web capabilities that showcase Intercom's portfolio, drive engagement, and capture leads. The engineer will be responsible for driving and executing new website projects, working in a cross-functional team, and translating stakeholder goals into engineering programs. They should have experience with JavaScript, HTML/CSS, modern web frameworks, and UI/UX. This is an opportunity to be part of a collaborative team culture focused on fast and high-impact execution.

Driving and executing new website capabilities and experience projects that contribute to engagement, leads, and sales conversion

Working in a cross-functional team with design, product, and engineering teams

Collaborating with strategic partners across brand, marketing ops, product marketing, and demand

Translating stakeholder and company goals into engineering programs and execution plans

Being involved in the full software lifecycle across the entire stack, by contributing in design meetings, providing feedback, collaborating with other engineers to execute and deploying projects in production

Being directly accountable for critical front-end and back-end systems health and capabilities

Being part of a collaborative, inclusive, and supportive team culture focused on fast, focused, high-impact execution

Having 3-5 years working with Javascript, HTML/CSS, and modern web frameworks and server-side rendering (preferably React and Next.js)

Having experience in building navigation elements and scrolling experiences

Having a great understanding of UI/UX

• 3-5 years working with Javascript, HTML/CSS, and modern web frameworks and server-side rendering (preferably React and Next.js)
• Experience in building navigation elements and scrolling experiences
• Great understanding of UI/UX
• Experience building multi-platform (Mobile, Web), cross-browser components that adapt to different screen sizes
• Passion for engineering excellence, clean coding, and SOLID principles
• Ability to assess performance through metrics, and suggest improvements
• Expertise integrating, developing, or scaling usage of solutions like Contentful (CMS), Marketo (Marketing Automation), Mutiny (Personalization), Optimizely (A/B Testing), Google Tag Manager (Tags), and Google Analytics (Reporting)
• Proven track record of improving site performance (Google CWV), technical SEO structures and site indexation, UI/UX, deployment workflows (parallel projects/multiple users), and staging sites (mirror production/QA)

• Competitive salary and equity in a fast-growing start-up
• Daily lunch and stocked kitchen with snack foods
• Regular compensation reviews
• Pension scheme and match up to 4%
• Life assurance, health, and dental insurance for you and your dependents
• Open vacation policy and flexible holidays
• Paid maternity leave and 6 weeks paternity leave
• Cycle-to-Work Scheme with secure bike storage
• MacBooks or equipment provided for job