Resume.io Reviews: User Feedback & Ratings

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August 23, 2024
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Edited by
Camille Trent
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19
min read

TL;DR: Resume.io offers a range of resume templates and helpful AI features, making it a popular choice for resume writing. However, reviews point out potential hidden costs and some limited customization options. If you're looking for a flexible option, Teal’s AI Resume Builder has more free features and powerful tools to build and store resumes, write cover letters, and track job applications.

Resume.io is a popular option for creating a job-worthy resume with the help of AI. People often choose to use a resume builder when deciding how to make a resume for help with formatting and ATS-friendly templates. Resume.io has an extensive selection of resume templates named after cities, alluding to the fact that it's used by job seekers worldwide.

Resume.io includes AI assistance in both its resume builder and cover letter generator. The use of AI in this tool is limited, but effective.

Resume.io's homepage

Resume.io features:

  • User-friendly resume builder
  • Customizable templates approved by recruiters
  • Comprehensive job search resources for career development

Struggling to land interviews? Try Teal’s AI resume builder.

Resume.io review

Across all user reviews, there is frequent positive feedback about Resume.io’s easy online resume builder with AI assistance. They note that the resume templates are high-quality and designed to be ATS-friendly. The general consensus found Resume.io to be helpful in creating a professional resume.

While Resume.io offers some helpful tools, it has a few challenges. Like many other resume builders, Resume.io operates on a subscription model but isn’t upfront about the paywall. If you’re using the free version, you are limited to either an unformatted resume or a link, so you can’t use them for an online job application. Additionally, getting in touch with customer service can be tricky.

Some constructive criticisms include AI limitations, lack of pricing transparency, and limited customization options. However, if you’re aware of these potential drawbacks, this tool can still be a valuable resource.

Resume.io reviews on TrustPilot

4.5 / 5 ⭐️

TrustPilot gives Resume.io an overall 4.5 stars out of 5 based on more than 50,000 reviews. Many reviews mention the resume builder’s ease of use, elegant templates, helpful AI bot tool, and resume review service.

For every negative review, there are several positive ones. Users wishing for more transparency around payment was the common theme throughout critical reviews. People were mixed on customer service responses; some people had a great experience while others were frustrated. 

This person couldn't contact support regarding a glitch in payment, but got everything they needed for free
This person couldn't contact support regarding a glitch in payment, but got everything they needed for free.

This review says, "being honest; good experience with support after charged"
This four star review calls Resume.io useful, but thought customer service was helpful when their card got charged 10x the trial amount without warning.

Resume.io reviews on Product Hunt

1.5 / 5 ⭐️

Resume.io launched on Product Hunt in 2018, reaching #1 product of the day on February 1, 2018 and landing the #3 for the month in February 2018. Product Hunters seemed impressive with the amazing resume builder. However, it’s currently rated 1.5 stars out of 5 based on 195 reviews. From 2019 on, most reviews comment on the pricing model and lack of communication before their credit cards get charged.

This review on Product Hunt says the premium perks are worth the price
This review thinks the premium perks are worth the price.

Informal Resume.io reviews by social media platform

Resume.io reviews on LinkedIn

LinkedIn members tend to include Resume.io in lists with other popular resume maker options.

This person’s career transformed with the help of AI and easy to read resume templates
This person’s career transformed with the help of AI and easy to read resume templates.

This recruiter and HR generalist recommends using an “amazing tool” like Teal and Resume.io to ensure your resume is proofread
This recruiter and HR generalist recommends using an “amazing tool” like Teal and Resume.io to ensure your resume is proofread

Resume.io reviews on Reddit

People had more conversations about Resume.io's resume maker on Reddit than reviews. It was brought up in subreddits like r/employment and r/ITCareerQuestions as a useful resource to turn an outdated resume into a perfect resume.

This review on Reddit claims this service generates a nice, clean resume
This service generates a nice, clean resume.

These commenters like Resume.io’s templates and ATS optimization options
These commenters like Resume.io’s templates and ATS optimization options.

Resume.io reviews on Quora

Quora users compare several resume builder options against Resume.io. It’s seen as more effective for creating ATS-friendly resumes that are more likely to work with automated screening systems used by employers. For people who prioritize function over design, Quora reviewers recommend Resume.io.

Which is better: Canva or Resume.io? Comment recommends Resume.io as more effective.
This commenter recommends Resume.io over Canva.

Resume.io reviews on Instagram

Resume.io’s social media marketing team maintains an active presence on Instagram. They frequently share tips on resumes, interviews, and job searching. Some insta users appreciate the content while others use the comments as an attempt to reach customer service or tech support.

This post has one comment about the great product and one comment about technical issues after payment
This post has one comment about the great product and one comment about technical issues after payment.

Resume.io online resume builder review

As a resume builder, it’s a popular choice. Its website claims it’s helped more than 39,000,000 users worldwide. There are options for US format resumes as well as international CV templates.

Good UI but would like more customization options
This four-star review says good UI but they would like more customization options.

This review mentions the clean and intuitive resume builder but doesn’t like the subscription
This review mentions the clean and intuitive resume builder but doesn’t like the subscription.

Resume.io AI review

Resume.io's AI Resume Builder has some helpful tools, such as a new resume summary generator and a cover letter generator. It’s easy to use the AI and pre-written phrases within the builder. However, users should be prepared to manually edit and customize the AI-generated content to make sure it’s both accurate and appropriate.

Inside the builder: the AI tool crafted a professional summary based on the resume
Inside the builder: the AI tool crafted a professional summary based on the resume.

User recommends editing AI output or it will hallucinate 
User recommends editing AI output or it will hallucinate.

This three star review appreciated the AI input but didn’t like the AI-like resume review that described him as a “doer” vs. an “achiever”
This three star review appreciated the AI input but didn’t like the AI-like resume review that described him as a “doer” vs. an “achiever.”

This review says the AI tool didn’t help much, but concedes the LinkedIn input may be to blame
This review says the AI tool didn’t help much, but concedes the LinkedIn input may be to blame.

Resume.io pricing reviews

Resume.io's pricing structure is not fully transparent. Across the review websites, multiple users reported unexpected charges from this resume builder. People wished for an upfront approach to the cost to use their resumes, as well as the fact that the small cost for a week-long trial would automatically become a recurring subscription.

Pricing ranges from $2.95 to $74.95
Before you can download your resume, you hit a paywall.

Despite these concerns, many users felt the service was worth the cost for a quick, professional-looking resume. Many reviews mentioned the variety of resume templates and ease of use as strong selling points. If you’re looking for a reliable resume builder and cover letter maker, Resume.io may be worth the price–just keep an eye out for the fine print so you know what you’re paying for before entering your credit card details.


Product hunter likes the user-friendly UI but dislikes the billing setup
This review calls out the automatic billing setup as well as the user-friendly UI.

This Reddit user thinks a solid resume is worth the occasional one month subscription price 
This Reddit user thinks a solid resume is worth the occasional one month subscription price.

Resume.io review pros

  • Great resume template library with 500+ resume examples
  • Useful job search tools offered, such as a resume review and AI writing assistant
  • Quick to make and complete a resume

Resume.io review cons

  • Lots of confusion about how to cancel a subscription
  • Free resume builder options are limited to an unformatted text file or a link 
  • Customer service hard to reach / hard to get through to a live person
  • Resume templates hard to customize

Resume.io's resume templates

Resume.io is a great choice for overwhelmed professionals to create beautifully designed resumes. This tool has the resume template section and vetted advice to address job seeker’s concerns. It’s easy to craft a new professional resume. If you don’t mind paying a small fee, this tool has lots of helpful options for people facing a new job search. 

This person liked the endless templates but the related review deems them unpolished
This person liked the endless templates but was confused the review services says their resume is unpolished.

This person was overwhelmed when facing a job loss, but found Resume.io to be quite helpful
This person was overwhelmed when facing a job loss, but found Resume.io to be quite helpful.

Why job seekers prefer Teal

Although Resume.io and Teal may seem similar, Teal stands out as the better option. Teal reviews call out its flexibility, integrated time-saving features, and upfront pricing options right on the homepage.

Morgan describes how she landed a coveted remote dream job with Calendly in her Teal story. 
Morgan describes how she landed a coveted remote dream job with Calendly in her Teal story. 

A Teal+ review on LinkedIn
A Teal+ review on LinkedIn describes how curiosity paid off.

Teal allows for greater flexibility in its pre-formatted professionally designed resume templates. Teal’s AI features are more robust: in addition to a resume summary generator, Teal has an achievement-based bullet point builder and an integrated real-time Resume Matching feature you can use without leaving the resume builder. 

Ashleigh’s Teal story shows how she used Teal’s Match score before submitting a job application to start getting interviews
Ashleigh’s Teal story shows how she used Teal’s Match score before submitting a job application to start getting interviews.

Teal's Matching Mode not only gives each resume a score based on how closely it matches the job description, it also surfaces the most useful keywords and helps you add them to your resume.

This combination of advanced tools and clear communication makes Teal the preferred option for many users.

A Teal review on YouTube
A Teal reviewer on YouTube is thankful for a choice that manages multiple resume options.

Teal also includes: 

  • Integrated Job Tracker to save job posts from any website and track your application status
  • Unlimited resume storage options to effortlessly iterate your resume for specific job targets
  • Resume Matching and Analysis Scores to rate your resume’s alignment with a job description

Sign up for Teal for free to get started.

Frequently Asked Questions

Is Resume.io actually free?

Not really. Although advertised as a free online resume builder, after using the tool you can only download your resume as a .txt file. You have to enter payment information to get your resume as a PDF or Word document.

Resume.io does allow you to share your resume as a link, which is an uncommon offer. You can’t use a link to apply for your dream job, but you can use it to send your Resume.io resume directly to a hiring manager or display on your personal website.

Is Resume.io safe for payment?

Yes. Amid complaints of false advertising or unexpected recurring charges, even the one star reviews don’t indicate there are any concerns over payment security methods or data breaches. Since there was no feedback, it seems to be secure and safe for payment.

How much does Resume.io charge?

It charges $2.95 for a 7 day trial, $44.95 for 6 months, and $74.95 for one year of access. All the paid plans include unlimited resumes, the cover letter builder, access to all premium templates and colors, and unlimited downloads as a PDF. 

Each paid plan has a 7-day money back guarantee. Based on reviews, however, you should proceed with caution. The website appears to clearly outline the steps to cancel, but feedback across multiple platforms expressed difficulty with Resume.io cancellations and with reaching a live person on the customer support team.

Does Resume.io have a free trial?

No, there is not a free plan. To use it for free, you can write your resume in the resume builder and download it as a text file to format yourself. 

Instead, you can use Teal’s resume builder. Like Resume.io, Teal has professional, eye-catching templates, an intuitive user interface, and extremely helpful AI features to write your resume with you. However, with Teal, you can both build and download your resume for free.

Caitlin Proctor Huston

Caitlin is a career advisor and certified professional resume writer who has been quoted in Business Insider, Fortune, Forbes, and The Muse on topics related to remote work and landing the right job.

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