Salesforce Certified Administrator
Certification Provider
Salesforce
Best For
Salesforce Administrators, CRM Managers, IT Managers with Salesforce oversight, Business Analysts using Salesforce, Sales Operations Specialists, Customer Relationship Managers
Description
The Salesforce Certified Administrator certification is a professional credential offered by Salesforce for individuals seeking to demonstrate their expertise in Salesforce administration. This certification focuses on the comprehensive understanding of the platform, including the configuration and management of Salesforce, the ability to manage users, and the skill to customize the platform to meet specific business needs. It involves mastering the core features of Salesforce, including data management, security, workflow automation, and user interface customization, ensuring certified administrators can effectively optimize and maintain a Salesforce organization.
Includes Certification
Yes
Time to Complete
60-100 hours
Prerequisites
General understanding of and experience with Salesforce, typically recommended to have at least six months of Salesforce administration experience or equivalent role.
Knowledge of Salesforce features and functionality, as well as a basic understanding of Salesforce setup and configuration.
Experience with creating and managing users, as well as customizing and maintaining the Salesforce platform according to business needs.
Understanding of organizational setup, user setup, security and access, standard and custom objects, sales and service applications, and the overall setup and configuration of reports and dashboards.
Completion of the Salesforce Administrator training courses offered by Salesforce or its authorized training partners is recommended but not mandatory.
Registration for the Salesforce Certified Administrator exam, which includes a fee, through the Salesforce certification website.