About
1-800 CONTACTS, Inc., a subsidiary of WellPoint, Inc., is the largest retailer of contact lenses in the United States and is dedicated to making it easier for consumers to purchase contact lenses. 1-800 CONTACTS, Inc. offers all of the most popular brands of contact lenses at competitive prices while delivering exceptional customer service. The company has served more than 8 million customers, stocks more than 15 million contact lenses, and delivers more than 200,000 contact lenses every day directly to customers. Through its award-winning website, www.1800contacts.com, and its easy-to-remember, toll-free telephone number “1-800 CONTACTS” (1-800-266-8228), the company ships an industry-leading 98 percent of its orders within one business day of receipt and verification of prescriptions. Through its glasses.com division, the company offers leading name-brand glasses, free In-Home Try-On, free shipping, free returns, and innovative solutions for the consumer interested in purchasing glasses online. Glasses.com is dedicated to changing the way the world buys glasses.
Mission
1-800 Contacts is dedicated to revolutionizing the eyewear industry by providing a seamless and convenient way for customers to purchase contact lenses. Their core mission is to enhance the customer experience through innovative technology, exceptional customer service, and a vast selection of high-quality products. By prioritizing customer satisfaction and accessibility, 1-800 Contacts aims to create a positive impact on people's lives, making vision care more efficient and enjoyable for everyone.
Employee Benefits
- Tuition reimbursement program
- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Generous parental leave for newborns
- Ability to work remotely
- Work-life vacation policy
- Week off between Christmas and New Year's
- 10 company holidays
Core Values
- Customer Service: 1-800 Contacts prioritizes exceptional customer service, ensuring that every interaction with customers is positive and helpful.
- Innovation: 1-800 Contacts values innovation and encourages employees to think creatively to improve processes and services.
- Teamwork: Collaboration and teamwork are essential to 1-800 Contacts's success, with a focus on supporting each other to achieve common goals.
- Integrity: 1-800 Contacts operates with integrity, always doing what is right for customers, employees, and the company as a whole.
- Continuous Improvement: 1-800 Contacts is committed to continuous improvement, constantly seeking ways to enhance its products, services, and processes.
1-800 Contacts
Leadership
Phil Barrett
SVP eCommerce & Mobile
Stephen Newman
CTO
Ashwani Dhar
Board Of Directors
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