Customer.io is a SaaS product that provides infrastructure to send triggered emails users to improve an app’s engagement level with users. Customer.io receives data about user behavior through on-site javascript code as well as a RESTful API. Customer.io has rules to match users in various conditions like “hasn’t logged in in 30 days” or “has not connected to facebook”. Users who match conditions receive emails encouraging them to change their behavior. Customer.io measures the effectiveness of those emails and allows its customers to continuously tweak and improve their triggered email campaigns.

Customer.io's central mission is to revolutionize customer engagement by providing businesses with a powerful and personalized communication platform. They strive to help organizations build meaningful relationships with their customers through targeted and data-driven messaging, ultimately driving growth and customer satisfaction. By offering a versatile and user-friendly solution, Customer.io aims to empower businesses to create tailored communication strategies that resonate with their audience and foster long-term loyalty.

• Unlimited PTO - encouraged 20 vacation days (in addition to holidays and sick days)
• 100% medical, dental, vision, and supplemental insurance for you and your dependents
• 12 weeks paid parental leave - for birth, adoption, or foster care
• 401k retirement matching - up to 5% dollar for dollar match to retirement contributions
• Health and wellness allowance - up to $200 USD per month for healthy living needs
• Home office stipend - up to $2,000 USD for home office setup
• Internet + cell phone reimbursement - up to $200 USD per month for internet and cell phone plans
• Co-working space reimbursement - up to $300 USD per month for co-working environments
• Learning + development - up to $2,000 USD reimbursement per year for conferences, books, classes, workshops, and passion projects
• 1 month paid sabbatical after four years at Customer.io
• 1 annual company summit per year and opportunities to meet in smaller groups throughout the year
• Flexible schedule, work anywhere you want! - as long as you have a reliable internet connection and some overlapping work time with your manager

• Empathy: Customer.io values empathy, putting themselves in their customers' shoes to create meaningful and personalized experiences.
• Transparency: Customer.io believes in transparency, fostering open communication and honesty to build trust with their customers and team members.
• Continuous Improvement: Customer.io is committed to continuous improvement, always striving to learn and grow to provide the best possible solutions for their customers.
• Diversity & Inclusion: Customer.io values diversity and inclusion, recognizing the importance of different perspectives and experiences to drive innovation and success.