About
Loyal’s AI-driven platform provides health systems with the tools needed to amplify patient feedback and guide patients through their digital journey. With its multi-disciplined team of engineers, marketers, and data scientists, Loyal partners with the nation’s leading health systems to promote patient loyalty through a smarter digital patient experience. For more information please visit loyalhealth.com.
Mission
Loyal's core mission is centered around revolutionizing the healthcare experience by developing cutting-edge digital solutions that foster patient engagement and satisfaction. With a strong focus on innovation, Loyal aims to empower healthcare organizations to better understand and connect with their patients, ultimately enhancing the overall patient experience. By leveraging advanced technologies and data-driven insights, Loyal is committed to transforming the healthcare landscape and creating a more personalized, efficient, and accessible system for all.
Employee Benefits
- Flexible paid time off, sick and personal day
- At least one holiday per month (sometimes, more!)
- Full health, dental, and vision insurance - Loyal pays the premium for all employees!
- One Time Home Office Setup Stipend For Remote and Hybrid Roles
- Monthly Internet Stipend for Remote and Hybrid Roles
- Long term and short term disability
- 401[k] plan
- 16 Weeks Paid Parental Leave
- 2 Volunteer days per year
- Matching Gift Program
- Participation Grant Program
- Annual Travel/Team Events up to twice per year (post-COVID)
Core Values
- Integrity: At Loyal, we prioritize honesty and transparency in all our interactions, both with our clients and within our team.
- Customer-centricity: We are dedicated to providing exceptional service to our clients, always putting their needs first and going above and beyond to exceed their expectations.
- Innovation: Loyal is constantly pushing the boundaries of what's possible in our industry, using cutting-edge technology and creative problem-solving to deliver innovative solutions.
- Collaboration: We believe that the best results come from working together, and we foster a collaborative environment where everyone's ideas are valued and respected.
- Continuous improvement: Loyal is committed to ongoing learning and growth, always striving to improve our processes, products, and services to better serve our clients and our team.
Loyal
Leadership
Chad Mallory
Founder & CEO
Abhi Sharma
VP Product
Brian Gresh
President
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