MerchantE is a payments and commerce solutions provider focused on addressing the complex needs of mid-market B2B customers. The Company is a full-stack payments platform with front and back-end processing capabilities and direct connectivity to the major card brands. ME processes over $17 billion in payments volume across 13,000 merchants, making it a ‘Top 25’ provider of payment processing in the U.S.

MerchantE's core mission is centered around providing innovative and comprehensive payment solutions that empower businesses to thrive in the ever-evolving digital commerce landscape. Their primary objective is to deliver seamless, secure, and efficient payment processing services, enabling organizations to focus on their growth and success. By fostering strong partnerships and leveraging cutting-edge technology, MerchantE aims to revolutionize the way businesses manage their financial transactions, ultimately enhancing customer experiences and driving economic growth.

• Bachelor’s degree in Business Administration, Engineering, or industry-related field preferred.
• At least 5 years of industry-related experience with Card Brand rules and regulations.
• Working knowledge of the payments industry and Card Brand rules and regulations; ability to research and apply specific rules as needed.
• Strong research, data analysis, and process improvement skills.
• Project management skills including attention to detail and ability to course correct as needed to ensure outcomes are achieved.
• Motivated self-starter who operates with an ownership mindset and takes responsibility and accountability for the success of the department and organization as a whole.
• Excellent written and verbal communication skills.
• Strong critical thinking and problem-solving skills with an ability to translate minutiae into a broader business perspective.
• Highly organized and adept at multi-tasking and adapting to evolving priorities.
• Flexible, intellectually curious, creative thinker with the ability to connect dots, define business tradeoffs, generate out-of-the-box solutions, and manage uncertainty.
• Strong interpersonal skills with presence and the ability to clearly communicate compelling messages to senior and executive management, external stakeholders, peers, and team members.
• Team oriented, collaborative, diplomatic, and flexible, with strong presentation skills.
• Openly shares feedback, information, ideas, and best practices.
• Proficiency in Excel and report building.

• Integrity: MerchantE operates with the highest ethical standards, ensuring honesty, transparency, and accountability in all business practices.
• Innovation: MerchantE embraces new ideas and technologies, fostering a culture of creativity and experimentation to drive growth and progress.
• Customer focus: MerchantE is dedicated to providing exceptional service and support to its customers, prioritizing their needs and satisfaction above all else.
• Teamwork: MerchantE values collaboration and teamwork, encouraging open communication and mutual respect to achieve shared goals and success.
• Continuous improvement: MerchantE is committed to ongoing learning and development, striving for excellence and continuous improvement in all aspects of its business.