About
Narvar is a customer experience platform that helps retailers inspire long-term customer loyalty, at all steps of the post-purchase journey. It helps retailers inspire loyalty beyond reason.
As an enterprise-grade customer experience platform serving 500+ retailers like Sephora, Patagonia, Home Depot, Gap, and Bose, Narvar enables seamless post-purchase experiences that retain, engage, and delight customers — from cart to doorstep, and beyond. With effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers.
The company was established in 2012 and is based in San Francisco, California.
Mission
Narvar's mission is to revolutionize the post-purchase experience for consumers by providing seamless and personalized communication between retailers and their customers. By leveraging technology and data, Narvar aims to create a more connected and satisfying shopping journey, ultimately building stronger relationships between brands and their customers.
Employee Benefits
- Mission-driven company focused on simplifying the everyday lives of consumers
- Platform used by renowned brands such as GameStop, Neiman Marcus, Sonos, and Nike
- Global presence with hubs in San Francisco, Atlanta, London, and Bangalore
- Served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages
- Innovative and adventurous team culture
- Emphasis on work-life balance and celebrating personal milestones
- Equal-opportunity employer valuing diversity
Core Values
- Customer-centricity: Narvar places the customer at the heart of its operations, striving to create seamless and personalized experiences that build long-lasting relationships and drive customer loyalty.
- Innovation: Narvar fosters a culture of continuous learning and improvement, encouraging employees to explore new ideas and develop cutting-edge solutions for the ever-evolving retail landscape.
- Collaboration: Teamwork and open communication are essential at Narvar, promoting a supportive environment where diverse perspectives are valued and collective problem-solving leads to success.
- Integrity: Narvar is committed to maintaining the highest ethical standards in all aspects of its business, ensuring transparency, honesty, and accountability in its interactions with customers, partners, and employees.
- Empowerment: Narvar believes in empowering its employees to take ownership of their work, providing opportunities for personal and professional growth, skill development, and career advancement.
Narvar
Leadership
Amit Sharma
Founder
Andria Tay
Director of Content Marketing
Anand Madhavan
VP Engineering
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