About
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 25 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 19 retail locations, including our 16 shoppable stores, customers can sell, meet with our experts and receive free valuations.
Mission
The RealReal's core mission is centered around revolutionizing the luxury consignment industry by providing a trusted, sustainable, and accessible marketplace for authenticated pre-owned luxury goods. Their primary goal is to extend the life cycle of luxury items, promoting circularity and reducing environmental impact while offering consumers a more affordable way to access high-end products. By leveraging technology, expert authentication, and exceptional customer service, The RealReal aims to create a seamless and rewarding experience for both consignors and buyers, ultimately transforming the way people perceive and engage with luxury fashion.
Employee Benefits
Core Values
- Sustainability: The RealReal is dedicated to promoting sustainable fashion practices, encouraging employees to prioritize environmental responsibility and ethical sourcing.
- Authenticity: The RealReal values authenticity in all aspects of its business, from the products it sells to the relationships it builds with customers and employees.
- Innovation: The RealReal fosters a culture of innovation, empowering employees to think creatively and push boundaries in the fashion industry.
- Collaboration: Teamwork is essential to The RealReal's success, promoting a collaborative atmosphere that values diverse perspectives and supports shared problem-solving.
- Personal growth: The RealReal encourages employees to develop professionally and personally, providing opportunities for learning, skill enhancement, and career advancement.
The RealReal
Leadership
Ira Ehrenpreis
Investor
Julie Wainwright
Advisory
Julie Wainwright
Founder
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