Risk Strategy & Operations Lead
Faire
·
Posted:
July 31, 2023
·
Hybrid
About the position
We're looking for a Strategy & Operations Lead to drive critical initiatives across Risk functions at Faire. As a member of the Risk Strategy & Operations team, you will be responsible for protecting our community of brands and retailers by implementing world-class risk management practices. This role requires a highly analytical and data-driven individual who can drive complex analyses, develop operational programs, and collaborate cross-functionally to achieve business objectives. The ideal candidate will have a passion for risk teams and programs, and previous experience in strategy and operations roles.
Responsibilities
- Drive strategic, analytical, and operational projects to protect the community of brands and retailers
- Execute, monitor, and implement scalable operational programs and processes
- Build dashboards, monitor, diagnose, and report on key trends across Risk
- Support the development of Risk strategy and planning to increase operational efficiency and reduce exposure to fraud and defaults
- Launch and update queues to identify high-risk accounts for Risk agent review
- Partner cross-functionally to develop and refine policy for programs with significant customer and business impact
Requirements
- Bachelor's degree and 4-7 years of experience in strategy and operations roles
- Highly analytical and data-driven
- Knowledge of SQL
- Experience in fast-paced, ambiguous environments
- Ability to work cross-functionally with various teams
- Excellent written and verbal communication skills
- Passion for Risk teams, programs, and policy (preferred but not required)
Benefits
- Competitive salary range
- Eligibility for equity
- Flexible work model (office, remote, or hybrid)
- Opportunity to work with a diverse and passionate team
- Ownership and involvement in the founding process
- Use of technology and data to level the playing field
- Building a community of small business owners
- Focus on customer satisfaction and helping businesses grow
- Curiosity and resourcefulness encouraged in decision-making
- Backed by top investors in retail and tech
- Equal employment opportunities and commitment to accessibility and accommodation for individuals with disabilities.