Resume Coach Review: Ratings & User Feedback [+ Alternative]

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September 12, 2024
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Edited by
Camille Trent
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19
min read

TL;DR

ResumeCoach is a resume-building tool that offers a quick and seamless way for job seekers to create an eye-catching resume. While easy to use, reviewers regularly note the feature limitations in the free version as well as the lack of transparency around pricing. Overall, the reviews are mixed. Teal is the better option for job seekers on a tight budget. It assists along the entire job search with the AI Resume Builder, Cover Letter Generator, and Job Application Tracker all built within one tool.

A resume is often the first impression you make on a potential employer. In a job marketing rife with competition for the best roles, platforms like Resume Coach entered the scene to help people land job interviews. The tool features a handful of different templates and AI-driven resume-writing support to help you design a winning resume that results in a coveted job offer.

For most users, navigating the Resume Coach is as simple as choosing a template, adding your qualifications, and downloading the final product. However, reviewers flag ResumeCoach for its lack of payment transparency, functionality restrictions, and unreliable customer service support. It's a mixed bag of user reviews, and you should consider all angles of the tool before deciding to ensure it's the right one for your career goals.

What is ResumeCoach?

ResumeCoach is an AI-powered resume-creation tool that strives to help users succeed in getting hired fast. Its editing functionality helps users create resumes and cover letters that accurately reflect their brand. Reviewers enjoy the simple process from inputting their information to downloading the first draft of their resume.

Users note one of the main drawbacks of ResumeBuilder is the limited number of templates and reformatting options, so all resumes end up looking fairly generic. For users striving to customize a professional-looking resume, highlighting their skills and expertise and making them stand out to recruiters, they may encounter frustrating limitations with ResumeCoach.

ResumeCoach homepage
ResumeCoach's website homepage

Additionally, the biggest complaint users have is the lack of transparency around fees and subscription pricing. Due to the tight restrictions of the unpaid version of the tool, most users pay a small fee to access the paid version for 14-days. However, cancelling their subscription regularly proves difficult. Users end up paying the steep $30 monthly fee as a result. Some reviewers report a stellar experience with customer report while others say the opposite. Overall, the reviews are mixed.

Here are some of the key features of ResumeCoach at a glance: 

  • Pre-built templates: ResumeBuilder is equipped with a fair number of pre-built templates that help users quickly make a compelling resume.
  • AI-powered editing suggestions: The tool's built-in AI offers expert advice to amplify a users's professional expertise and skills. The AI recommends specific language and phrasing to help users secure the best resume possible.
  • Create a cover letter to match the resume: ResumeCoach allows users to make matching cover letters and resumes. Users can easily make them both within the tool, download, and continue on their job hunt.

Now, consider these challenges noted by Resume Coach users:

  • Lack of transparency around pricing: Reviewers report instances of hidden fees and difficulty cancelling subscriptions.
  • Limitations in unpaid version of the tool: There are limitations both in the downloadable file type and reformatting functionality. If users want greater flexibility, they are forced to sign up for the paid tier.
  • Few user instructions on the website: If users want more than the generic resume template they may face some difficulty finding instructional material to guide their customization.

How does ResumeCoach work?

ResumeCoach operates on a simple workflow. Users select a template then opt to import an existing resume or create an entirely new one within the tool. If users opt for the latter, they are guided through a series of screens where they type in their personal and professional information. Once complete, this information is populated and organized in the chosen template.

Overall, ResumeCoach is great for creating simple resumes. For those looking to cater resumes to each job, track the progress of each applicant, and gain access to robust editing features, they will face limitations with the tool. Additionally, if users want to download a PDF format of the resume, they have to sign up for the paid version of the tool. Only TXT files are available free of charge.

ResumeCoach reviews by site

Reviewers across the board praise ResumeCoach for it's simplicity. It's great for those making their first resume or refreshing a dated one. Those comfortable with a basic template and TXT download will enjoy the unpaid version of the tool. However, anyone seeking greater resume customization and the option to download different file types will need to upgrade.

ResumeCoach reviews on TrustPilot

3.4 / 5 ⭐️

Reviewers on TrustPilot note the user-friendly interface. Within around 10 minutes, users can make a resume and download it.

TrustPilot reviewers again noted the lack of clarity around pricing. Nuances around free trials, subscription start dates, and cancellation policies make it difficult to use the tool. 

2-star ResumeCoach review
A ResumeCoach user notes their experience using the tool

ResumeCoach reviews on Sitejabber

4.5 / 5 ⭐️

Sitejabber reviews generally trend higher than TrustPilot. Some documented their excellent experience with prompt customer service, reimbursements as necessary, and ease of use. Overall, these individuals call ResumeCoach “user-friendly” and “super helpful".

On the other hand, many users echo the feedback and complaints on TrustPilot. These users note the limited number of templates, difficulty canceling their account, and restrictions within the free tier that nudge users toward the paid version. 

3-star review for ResumeCoach
A reviewer notes pros and cons of their experience using ResumeCoach

Informal ResumeCoach reviews by social media platform

ResumeCoach reviews on social media provide valuable insights into user experiences, from the platform’s usability to its pricing practices. Below are some key highlights of informal feedback found on Reddit and other channels, reflecting both positive and critical perspectives.

ResumeCoach reviews on Reddit

A Reddit user flagged ResumeCoach for misleading information about subscriptions. The reviewer noted the difficulty they experienced when trying to cancel their account once a credit card had been charged.

ResumeCoach review on Reddit
This Reddit user was dismayed at the lack of transparency around payment plans

ResumeCoach resume builder review

Similar to most other resume builders out there, ResumeCoach starts by asking the user to input the basic information. The tool automatically drops your information into the selected template. From here on, users consistently remark on the tool’s ease of use. 

ResumeCoach resume builder interface
Reviewers say ResumeCoach’s resume builder interface is easy to use.

Hands-down, users rave the most about ResumeCoach's seamless process. Time spent from template selection to downloading the final resume is just a few minutes. It's ideal for those looking to enhance their resume fast.

5-star ResumeCoach review
A user notes their experience using ResumeCoach

ResumeCoach resume template review

When getting started with ResumeCoach, the first step is selecting a resume template. Reviews note the tool has a fair number of templates available. Once you select a template, you have the option of uploading an existing resume or creating a new one.

ResumeCoach resume templates
ResumeCoach’s template designs. 

Despite there being few templates available, reviewers enjoy the designs. They consistently note how quickly they can design an eye-catching resume and CV then start applying to jobs. 

4-star ResumeCoach review
A satisfied reviewer after using ResumeCoach templates for their resume.

Some reviewers enjoy the variety of fonts, colors, and layouts across ResumeCoach's template library. However, others view the lack of reformatting options as a major downside to the tool. It's important that resumes are easy to read. Most applicant tracking systems cannot parse through complex designs. As a result, a resume could get lost before the hiring process even started.

ResumeCoach pricing reviews

ResumeCoach offers two pricing tiers. ResumeCoach basic is the unpaid plan, which includes one resume and cover letter. ResumeCoach Premium features everything in the basic plan with much more. Users can access the premium tier by paying $2.45 for the first 14 days. After that, the subscription auto-renews at $29.95.

ResumeCoach pricing plans
The pricing options for ResumeCoach. 

The unpaid tier only allows users to download a TXT file of their resume. Because this is not the standard format for resumes, users run the risk of messing with the design layout or making the file unreadable for standard applicant tracking systems. To access a PDF or Word document, they have to sign up for the paid version. 

Additionally, many users report getting charged for a monthly subscription despite not knowingly signing up for one. They opt for a one-off payment to download one resume, but end up getting charged the monthly fee. 

3-star ResumeCoach review
This reviewer comments on the lack of clear communication around subscriptions.

ResumeCoach review pros

Based on user feedback aggregated from websites that feature them, here are three benefits of using ResumeCoach:

  • Both resumes and cover letters available: Users love that they can easily make a starter resume and cover letter or update an old version. It's ideal for those who want a refreshed resume.
  • Intuitive user experience: One of the benefits reviewers note is the ease with which they were able to get started with ResumeCoach.
  • Free version is available: If you are comfortable downloading a TXT file of your completed resume, the free version could work for you. This tier also only allows you to download one resume and cover letter, so you can’t cater it to different employers. 

ResumeCoach review cons

ResumeCoach is intuitive, but users had some complaints around feature limits and cancellation difficulties:

  • Difficulty canceling subscription: While some users report a great customer experience, an overwhelming amount comment on the challenge of successfully canceling their subscription. 
  • Very few templates: You’ll notice a fair variety of fonts, colors, and layouts in ResumeCoach. However, compared to competing tools, users generally feel it's lacking in template variety. 
  • Little documentation available: The tool is reasonably easy to get started using, however, there is little-to-no documentation available for users with questions about template formatting or anything else. 
  • Free tier offers only one resume per month: Those who opt for the free tier are only allowed to download one resume and cover letter per month. As such, you're limited your ability to cater resumes to prospective employers. 
  • Only TXT downloads are available in the free tier: If you need to download a PDF or Word doc of your resume, you have to sign up for the paid version of the tool. 

Is ResumeCoach worth it?

For its simplicity and ease of use, ResumeCoach can prove a great jumping off point when creating resumes or cover letters. The tool is great for resume first drafts.

Yet, it would be amiss to not delve into the trouble with hidden fees and cancellations that reviewers consistently note. The fine print on ResumeCoach’s pricing page states that the credit card on file will be charged after the 14-day trial for $2.45.

However, due to the limits of the free tier (e.g. only TXT files are available), most users are pushed to pay the $2.45 to sign up for the paid tier. When they try to cancel after 14-days, they meet challenges in doing so.

As a result, they’re charged $30 and, again, face difficulty when trying to get a refund. Overall, users need to be ready to quick cancel their subscription. Some users enjoy pleasant customer experiences, such as speaking with a human quickly and getting a refund. Yet an overwhelming amount experiences the opposite. 

Overall, ResumeCoach as a company offers mixed results to users. It's worth it for those looking to quickly edit, revise, and download a simple resume and cover letter. If you're comfortable downloading a TXT file, the unpaid version of the tool could fit nicely within a tight budget.

Who is ResumeCoach best for?

The best resumes are ones that capture a candidate's excellence and accomplishments to source qualified job leads. For individuals with limited interest in template customization, ResumeCoach is a helpful tool. It's a resume builder dedicated to simplicity. With generic and pretty templates readily available, the tool is ideal for those hoping to jumpstart to interview process.

Teal Reviews vs ResumeCoach reviews

When we compare Teal and ResumeCoach side-by-side, the reviews speak for themselves. Trustpilot reviewers score Teal a 4.4 out of 5 star rating as opposed to ResumeCoach’s 3.4 out of 5.

Check out what these Teal users had to say on their experience:

5-star Teal review
A reviewer on Trustpilot notes their overall positive experience with Teal.

5-star Teal review on TrustPilot
Teal helped relieve this user’s overwhelm during their job search.

5-star review of Teal
Teal helped this user stay organized and tailor it for each job application.

Resume Coach alternative: Why job seekers prefer Teal

Teal users enjoy access to a range of modern and easy-to-use features designed to support them as they achieve career goals. It helps users build resumes that will actually move the needle for their job search. With it, you’re not stuck using generic templates or left to your own devices when tracking application progress. Teal's commitment to to the entire job search process, not just building resumes. The features, support staff, and pricing reflect this approach.

Flexible pricing

With Teal, tool pricing isn’t complicated. You can rest assured that there are no hidden fees or surprise subscription charges. 

Teal boasts a generous free plan, offering 90 percent of the features of the paid tier. It’s perfect for those aiming to make eye-catching resumes on a budget. If you opt to upgrade your plan, you have the option to purchase Teal+ on a weekly, monthly, or quarterly basis. 

Once you’ve landed your dream job, it’s easy to cancel your subscription. There are no hoops to jump through and no questions asked. 

Reliable support staff

Have a question about navigating the platform? Teal's reliable support staff is on standby to answer your questions. The team is dedicated to your career development. From your resume first draft to securing the final offer at your new company, Teal's support staff has you covered.

AI for both resume and cover letter

Teal’s powerful AI helps users make the most of resume and cover letter writing. Craft a personalized resume that makes you stand out from other applicants. Use Matching Mode to include keywords that help your resume pass the ATS and land that first interview. Need help explaining employment gaps? Want the guidance of the best career coaches built into a single platform? Look no further than Teal.

All-in-one job search hub

Teal is far more than just a resume builder. Built within one platform is everything you need during your job search. Manage the applications you've applied to on a single page. You can quickly identify which applications are ready for follow-up emails and craft the email directly in Teal. Mark which roles sent denials, which asked for interviews, and how far each application is in the hiring process—all within one tool.

Take it from this satisfied Teal user’s success story: How Mark Cut Job Application Time by 60% Using Teal

Not only does Teal offer a seamless  and templates, but it also includes:

  • Application tracking: While ResumeCoach focuses solely on crafting resumes, Teal supports throughout the entire process by tracking application progress, bookmarking jobs, and keeping track of interviews.
  • Built-in Resume Analysis: Curate your resume to each role you apply to through Teal's built-in AI analysis. It ensure you hit on the important keywords to pass the ATS benchmarks and land that initial interview.
  • AI Achievement Assistant: At a loss for words to describe your amazing achievements? Teal leverages AI to fill in the blanks. Customize the AI assistant by choosing from examples, prompts, and suggestions to tell the AI how it can help you write the best resume. Don't shy away from highlighting all your best professional qualities and accomplishments.

Writing resumes and cover letters can prove daunting. You're striving to capture your skills and achievements in a succinct single page. ResumeCoach offers some compelling template options with simple user experience. However, the simplicity translates to restrictions for those looking to stand out from the crowd. Teal does more for your job hunt.

Teal is built with you in mind. Within it, you'll create resumes and cover letters that stick with your brand. You can also keep track of every application, email, and interview all in one tool. Sign up for Teal for free to get started.

Teal resume builder interface

Frequently Asked Questions

How do I cancel my ResumeCoach subscription?

Subscription cancellations for ResumeCoach was the biggest sticking point for reviewers. In some cases, users reported being able to cancel through their account or contacting a support representative. However, the majority of reviewers faced hurdles in successfully cancelling their account.

Is ResumeCoach legit?

ResumeCoach is a legitimate tool for building simple new resumes and revamping dated ones.

Is ResumeCoach free?

There is an unpaid tier of ResumeCoach. It allows users to download one resume and cover letter per month in TXT format. If you want a PDF or Word resume, you will need to sign up for the paid version.

How do I contact ResumeCoach?

You can email ResumeCoach at [email protected].

Is ResumeCoach worth it?

Overall, the reviews for ResumeCoach are mixed. Some users rave about the easy-to-use interface and stylistic templates. However, many others complain about hidden fees, editing restrictions, and more. Ultimately, whether or not ResumeCoach is worth it depends on what you're looking for from your resume builder.

Audrey Webster

Audrey Webster is a content writer based in Portland, Oregon. She’s passionate about all things B2B SaaS and wellness. Her goal is to take complex topics and make them approachable, helping readers find the answers they’re seeking. When not writing, she can be found reading, hiking the PNW, traveling, and tending to her extensive plant collection.

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