Common Responsibilities Listed on ServiceNow Developer Resumes:

  • Develop and customize ServiceNow applications using JavaScript, AngularJS, and REST APIs.
  • Implement automated workflows and processes to enhance operational efficiency and reduce manual tasks.
  • Collaborate with cross-functional teams to gather requirements and deliver tailored ServiceNow solutions.
  • Integrate ServiceNow with third-party systems using modern integration technologies and protocols.
  • Lead the design and architecture of scalable ServiceNow solutions aligned with business goals.
  • Mentor junior developers, providing guidance on best practices and coding standards.
  • Stay updated with the latest ServiceNow releases and industry trends for continuous improvement.
  • Utilize AI and machine learning to enhance ServiceNow capabilities and predictive analytics.
  • Participate in agile development processes, contributing to sprint planning and daily stand-ups.
  • Conduct thorough testing and debugging to ensure high-quality, reliable ServiceNow applications.
  • Document technical specifications and user guides to support ongoing system maintenance.

Tip:

Speed up your writing process with the AI-Powered Resume Builder. Generate tailored achievements in seconds for every role you apply to. Try it for free.

Generate with AI

ServiceNow Developer Resume Example:

To stand out as a ServiceNow Developer, your resume should highlight your expertise in customizing and optimizing the ServiceNow platform to meet business needs. Emphasize your skills in scripting, workflow automation, and integration with third-party systems. As organizations increasingly adopt cloud-based solutions, showcasing your experience with ServiceNow's latest modules and updates is crucial. Make your resume shine by quantifying your impact, such as reducing incident resolution times or improving system efficiency.
Owen Harbinger
(548) 851-7849
linkedin.com/in/owen-harbinger
@owen.harbinger
ServiceNow Developer
Highly skilled ServiceNow Developer with 4 years of experience in developing and maintaining custom applications, integrations, and automations. Proven track record in improving system efficiency, data accuracy, and user satisfaction scores by up to 30%. Strong expertise in troubleshooting, documentation, and security policies, ensuring compliance with industry standards and best practices.
WORK EXPERIENCE
ServiceNow Developer
10/2023 – Present
TechSolutions Inc.
  • Led a cross-functional team to implement a custom ServiceNow ITSM solution, reducing incident resolution time by 35% and increasing user satisfaction by 20%.
  • Architected and deployed a scalable ServiceNow integration with third-party applications, enhancing data synchronization and saving $150,000 annually in operational costs.
  • Mentored junior developers, fostering a collaborative environment that improved team productivity by 25% and accelerated project delivery timelines.
ServiceNow Administrator
05/2021 – 09/2023
Innovatech Solutions Inc.
  • Developed and launched a ServiceNow automation workflow that streamlined change management processes, cutting approval times by 40% and minimizing service disruptions.
  • Collaborated with stakeholders to design a custom ServiceNow dashboard, providing real-time analytics and insights that improved decision-making efficiency by 30%.
  • Optimized ServiceNow platform performance by implementing best practices and conducting regular audits, resulting in a 50% reduction in system downtime.
ServiceNow Analyst
08/2019 – 04/2021
CyberNova Inc.
  • Assisted in the successful migration of legacy systems to ServiceNow, ensuring data integrity and reducing operational costs by 15%.
  • Configured and customized ServiceNow modules to meet client-specific requirements, enhancing user experience and increasing platform adoption by 25%.
  • Participated in a team that developed a ServiceNow knowledge base, improving information accessibility and reducing support ticket volume by 20%.
SKILLS & COMPETENCIES
  • ServiceNow Application Development
  • ServiceNow Integration
  • ServiceNow Automation
  • ServiceNow Customization
  • ServiceNow Reporting and Dashboards
  • ServiceNow Performance Optimization
  • ServiceNow Security and Compliance
  • Cross-functional Collaboration
  • Troubleshooting and Debugging
  • Technical Documentation
  • Industry Standards and Best Practices
  • Process Improvement
  • Team Productivity
  • User Satisfaction
  • Data Accuracy and Visibility
COURSES / CERTIFICATIONS
ServiceNow Certified Application Developer
05/2023
ServiceNow
ServiceNow Certified System Administrator
05/2022
ServiceNow
ServiceNow Certified Implementation Specialist
05/2021
ServiceNow
Education
Bachelor of Science in Information Technology
2016 - 2020
Rochester Institute of Technology
Rochester, NY
Information Technology
Computer Programming

Top Skills & Keywords for ServiceNow Developer Resumes:

Hard Skills

  • ServiceNow Development
  • ServiceNow Administration
  • ServiceNow Scripting
  • ServiceNow Workflow
  • ServiceNow Integration
  • ServiceNow Customization
  • ServiceNow Reporting
  • ServiceNow Security
  • ServiceNow Catalog Management
  • ServiceNow Service Portal
  • ServiceNow Performance Analytics
  • ServiceNow ITSM Implementation

Soft Skills

  • Problem Solving and Critical Thinking
  • Attention to Detail and Accuracy
  • Collaboration and Teamwork
  • Adaptability and Flexibility
  • Time Management and Prioritization
  • Communication and Interpersonal Skills
  • Analytical and Logical Thinking
  • Customer Service and Support
  • Self-Motivation and Initiative
  • Creativity and Innovation
  • Active Listening and Feedback Incorporation
  • Continuous Learning and Improvement

Resume Action Verbs for ServiceNow Developers:

  • Developed
  • Configured
  • Customized
  • Integrated
  • Troubleshot
  • Automated
  • Optimized
  • Implemented
  • Upgraded
  • Streamlined
  • Collaborated
  • Debugged
  • Designed
  • Architected
  • Deployed
  • Maintained
  • Monitored
  • Enhanced

Build a ServiceNow Developer Resume with AI

Generate tailored summaries, bullet points and skills for your next resume.
Write Your Resume with AI

Resume FAQs for ServiceNow Developers:

How long should I make my ServiceNow Developer resume?

A ServiceNow Developer resume should ideally be one to two pages long. This length allows you to concisely showcase your relevant skills, experiences, and achievements without overwhelming hiring managers. Focus on highlighting your most recent and impactful projects, particularly those involving ServiceNow implementations or customizations. Use bullet points for clarity and prioritize information that demonstrates your proficiency in ServiceNow development, such as scripting, integrations, and workflow automation.

What is the best way to format my ServiceNow Developer resume?

A hybrid resume format is ideal for ServiceNow Developers, as it balances your technical skills and professional experience. This format allows you to emphasize your ServiceNow expertise while also detailing your career progression. Key sections should include a summary, technical skills, certifications, professional experience, and relevant projects. Use clear headings and consistent formatting to enhance readability, and tailor your content to highlight your proficiency in ServiceNow modules and tools.

What certifications should I include on my ServiceNow Developer resume?

Relevant certifications for ServiceNow Developers include the ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, and ServiceNow Certified Implementation Specialist. These certifications demonstrate your expertise and commitment to staying current with industry standards. Present certifications prominently in a dedicated section, listing the certification name, issuing organization, and date obtained. This highlights your qualifications and reassures employers of your technical competence and dedication to professional growth.

What are the most common mistakes to avoid on a ServiceNow Developer resume?

Common mistakes on ServiceNow Developer resumes include overloading technical jargon, omitting specific project outcomes, and neglecting to tailor the resume for the job. Avoid these by clearly explaining your contributions and the impact of your work, using metrics where possible. Customize your resume for each application by aligning your skills and experiences with the job description. Ensure overall quality by proofreading for errors and maintaining a professional tone throughout.

Compare Your ServiceNow Developer Resume to a Job Description:

See how your ServiceNow Developer resume compares to the job description of the role you're applying for.

Our new Resume to Job Description Comparison tool will analyze and score your resume based on how well it aligns with the position. Here's how you can use the comparison tool to improve your ServiceNow Developer resume, and increase your chances of landing the interview:

  • Identify opportunities to further tailor your resume to the ServiceNow Developer job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.