Dialpad is an AI-powered cloud communications platform that turns conversations into opportunities and helps teams make smart calls. The communications and contact center provider offers native, real-time transcription, automated note-taking, live sentiment, and voice analytics to market, and with the rising demand for remote collaboration. It offers Dialpad, Dialpad Sell, UberConference, and Dialpad Contact Center solutions that are all powered by VoiceAI. These products cover the full range of modern business communications needs with a range of system software that offers voice, video, group messaging, SMS, MMS, conferencing, screen sharing, and document sharing services that enable employees to collaborate securely from anywhere across any device, in a single platform. Aside from OMERS, investors of the company include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Ventures, Section 32, Softbank, Work-Bench, and SoftBank. Alex Cornell, Brian Peterson, Craig Walker, and John Rector incorporated Dialpad in San Francisco, California in 2011.

Dialpad's core mission is centered around revolutionizing business communication by providing a seamless, cloud-based platform that unifies voice, video, and messaging. Their primary objective is to empower organizations with a modern, flexible, and AI-driven communication system that enhances productivity and collaboration. Dialpad is dedicated to breaking down communication barriers and fostering a connected work environment, enabling businesses to thrive in the ever-evolving digital landscape.

• Competitive salaries and stock options
• Comprehensive medical, dental, and vision plans for all employees
• Monthly gym membership stipend
• Variety of wellness events, such as fitness classes, zen sessions, and cooking classes
• Focus on equity, balance, and belonging in the workplace
• Monthly stipend for cell phone and home internet costs
• Coverage for home office equipment
• Generous time off and vacation policy

• Innovation: Dialpad nurtures a culture of cutting-edge technology and inventive thinking, inspiring employees to develop groundbreaking solutions in the field of business communications.
• Collaboration: Dialpad emphasizes the importance of teamwork and open communication, fostering an environment where diverse ideas and experiences contribute to the company's growth and success.
• Customer Focus: Dialpad is dedicated to providing exceptional customer experiences, ensuring that its products and services are tailored to meet the unique needs of each client.
• Flexibility: Dialpad embraces change and adaptability, empowering employees to work effectively in a fast-paced, dynamic industry while maintaining a healthy work-life balance.
• Personal Growth: Dialpad supports the professional and personal development of its employees, offering opportunities for continuous learning, skill-building, and career progression.