About
Retain customers and revenue with the most advanced returns and exchanges app on Shopify. Customers can seamlessly swap their product for any new variant.Loop will place the new order within Shopify, triggered by return package movements. Smooth for the customer and totally hands free for you. Loop Triggers, the app is able process a return at any point on its way back to you, getting an exchange or refund in customer's hands within just a few days. If automated processing isn't your thing, issue refunds and place new exchange orders with just one click in the Loop Admin Panel.
Mission
Loop Returns is dedicated to revolutionizing the e-commerce returns process by providing a seamless and efficient solution for both customers and businesses. Their core mission is to enhance customer satisfaction and loyalty while minimizing the operational challenges associated with returns management. By offering a user-friendly platform, Loop Returns aims to streamline the returns experience, ultimately fostering a more sustainable and profitable e-commerce ecosystem for all parties involved.
Employee Benefits
Core Values
- Customer Obsession: At Loop Returns, we prioritize our customers above all else, striving to provide exceptional service and support to help them succeed.
- Innovation: We foster a culture of creativity and experimentation, encouraging our team to think outside the box and push boundaries to drive innovation.
- Collaboration: We believe in the power of teamwork and collaboration, valuing diverse perspectives and working together to achieve our goals.
- Continuous Improvement: We are committed to constantly improving our products, processes, and ourselves, always striving to be better and do better.
Loop Returns
Leadership
Jonathan Poma
President & COO
Corbett Morgan
Chief Executive Officer
Dustin Tevis
Head of Design
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