Account Manager/Customer Success Manager
Appier
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Posted:
August 28, 2023
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Onsite
About the position
The Account Manager/Customer Success Manager will be responsible for supporting the US market and cultivating strong relationships with new and existing clients. They will strategize and plan digital marketing campaigns to help clients achieve their goals, and manage the launch and ongoing operations of these campaigns. This role presents an excellent opportunity to join a leading AI startup in Asia.
Responsibilities
- Identify key account growth opportunities with key stakeholders
- Strategize and plan digital marketing campaigns to meet clients' goals
- Manage campaign launch and ongoing operations, including market research, troubleshooting, budget management, and reporting
- Cultivate strong relationships with clients
- Have experience/good understanding of mobile advertising, particularly app installation and app re-engagement
- Have at least 3 years of relevant working experience in digital marketing
- Performance marketing or eCommerce experience is a plus
- Have experience using or supporting marketing technologies
- Be good at problem-solving and cross-functional collaboration
Requirements
- Experience/Good understanding of mobile advertising, specifically app installation and app re-engagement
- At least 3 years of relevant working experience in digital marketing
- Performance marketing or eCommerce experience is a plus
- Experience using or supporting marketing technologies is a plus
- Good at problem-solving and cross-functional communication
Benefits
- Excellent opportunity to join one of the most exciting Artificial Intelligence startups in Asia
- Cultivate strong relationships with new and existing clients
- Strategize and plan digital marketing campaigns
- Manage campaign launch and ongoing operations
- Market research, troubleshooting, budget management, and reporting
- Performance marketing or eCommerce experience is a plus
- Experience using or supporting marketing technologies is a plus
- Good problem-solving and cross-functional collaboration skills
- Good time management abilities
- Detail-oriented with good organization skills
- Able to work independently in a fast-paced environment
- Excellent communication skills with the cross-region team
- Combination of strong analytical and communication skills, with some technical understanding
- Professional knowledge of terminology, trends, and concepts of Data and AI products
- Building a great working environment
- Working with a talented team
- Perks and benefits to make life better