Enterprise Customer Success Manager - Seoul, South Korea

As an Enterprise Customer Success Manager (CSM) at InMobi, you will be responsible for managing named publisher accounts and driving adoption and outcomes to increase revenue growth and penetration of the InMobi platform. Your role will involve developing strategic partnerships with premium customers, focusing on programmatic revenue opportunities and cross-selling and upselling to enhance the value delivered and strengthen the relationship between InMobi and the publisher. Additionally, you will collaborate with internal product and sales stakeholders to explore new avenues of supply and revenue growth through customized ad-formats, involved ad-experiences, and better user segment targeting. Reporting to the Senior Partner Manager, EMEA + APAC, you will oversee a multi-million-dollar customer portfolio.

Manage named publisher accounts

Drive adoption and outcomes leading revenue growth and deeper penetration of InMobi platform

Help top app developer houses and large publishers with their monetization strategy and scale-up of ad-revenues

Develop strategic partnerships with premium customers to grow their digital advertising business

Focus on the programmatic revenue opportunity

Cross-sell and upsell to increase the value delivered and strengthen the relationship between InMobi and the publisher

Interact with internal product and sales stakeholders to explore new avenues of supply and revenue growth

Report to the Senior Partner Manager, EMEA + APAC

Experience: 3-5 Years

Location: South Korea

Education: Bachelor's degree or equivalent practical experience. MBA is preferred, not a necessity

Language: Fluency and proficiency in Korean language. Ability to speak and write in English with internal stakeholders

Industry Type: Online/Digital Media or Internet Business

Functional Area: Sales/Business Development

Proven track record for developing strong customer relationships, and ability to work cross functionally across various internal teams

3-5 years of experience working within Online/Digital Media, developing key partnerships with clients, especially in the South Korean markets

Strong communication skills and fluency in Korean language. Willing to communicate in English internally

Flexible & startup mindset with proven success in fast-paced work environments

Prior experience of handling & scaling customer accounts with significant revenue scale

Proven ability to solve problems, proactively creating solutions to

• Flexible & startup mindset with proven success in fast-paced work environments
• Self-starter, seeking a new professional challenge and a role with enormous growth potential
• Outstanding in teamwork with strong organizational and interpersonal skills
• Comfortable with ambiguity and decision-making in the absence of perfect information
• Opportunity to help build the team and select colleagues to work with
• Joining a company with a proven platform and business model from its international leadership position